Ordering & Payment
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, American Express) and PayPal. All transactions are securely processed and encrypted.
Q: Can I modify or cancel my order after placing it?
A: Orders are processed quickly to ensure prompt delivery. If you need to change or cancel an order, please email us within 2 hours of placing your order.
Shipping & Delivery
Q: How long does shipping take?
A: Order processing usually takes 1–2 business days. Standard shipping within the US typically takes 3–7 business days depending on your destination.
Q: How do I track my order?
A: Once your order ships, you will receive a shipping confirmation email containing a tracking number and a link to trace your package.
Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return policy for unused items in their original packaging. For full details on initiating a return, please review our Refund and Returns Policy.
Q: What should I do if I receive a damaged item?
A: If your item arrives damaged or defective, please contact us immediately at [email protected] with photos of the damaged product and package, and we will assist with a replacement or refund.